Temporary Work FAQs

Temporary Worker FAQs

At Jobwise we try to make the whole Temping process as easy as possible for you. If this is your first time as a Temporary worker for Jobwise, you may have some questions about how it all works.

We’ve listed below some of our most frequently asked questions but if you have any other queries, just get in touch we would be happy to help!


How do I get paid?

In order for us to pay you for your temporary work, we ask you to fill in a simple weekly timesheet. This timesheet ensures you can record all of the hours you have worked and that we can transfer your wage directly into your bank account the following week.

In addition to this, all of your payslips are emailed to you so you can see what you have earned a couple of days before the money hits your account.

When is the official pay day?

Your weekly pay will be in your bank on a Friday, this is the official payment day as shown on your payslip.

Your pay may hit your bank before Friday but you should manage your direct debits, standing orders and cash flow to plan for money clearing on the official pay day, Friday.

When is the Timesheet deadline?

Timesheets need to be sent to payroll@jobwise.co.uk by 17.30pm on Fridays. All timesheets need to be named, dated and signed by yourself and the client otherwise this may affect your pay.

How do I update my personal information?

Any changes to your personal information needs to be sent to payroll@jobwise.co.uk

Do I get paid a week in hand?

Yes, after working your first week for Jobwise, you will receive payment the following week, and so on.

Do I get SSP/SMP/SPP/Adoption pay and leave?

Any of the above would depend on each individual’s circumstances, please contact our payroll department on 01204 550 660.

If I’ve finished my temp assignment and don’t start my next one immediately, do I need to request my P45 and holiday pay?

Not immediately no, your entitlement will stay on our system for up to 4 weeks. Once you have been inactive for 4 continuous weeks, we will automatically send a P45 to the HMRC.

If I stop working as a Jobwise temp, will I still receive my holiday pay entitlement?

Yes. If you decide you no longer wish to temp for Jobwise, you simply need to contact your branch consultant and request any outstanding holiday pay, along with your P45. This is not an automatic process.


How is my holiday pay calculated?

The holiday pay rate is based on your average pay rate and hours worked for the preceding 12 weeks worked at the time your holiday is paid. The annual entitlement for holiday is pro-rated for part-time workers.

How do I check how many days holiday I have?

Your cumulative holiday entitlement is shown on your weekly payslip.

When does the holiday year run?

The holiday year runs from January to December, 52 weeks.

How do I request a holiday?

You need to contact your branch consultant and request the dates through them, at least 1 week in advance. The branch contact numbers are here.

Do I get paid Bank Holidays?

Yes, providing you have accrued enough holidays whilst working for Jobwise. You would then opt to use these to cover the Bank Holidays. This is not done automatically, you will need to request them. You can do this again, through your branch consultant here.

Can I carry my holidays over into the next year?

Any holiday pay entitlement must be taken during the same year that it is accrued.



The Agency Workers Regulations (AWR) came into force on 1 October 2011, giving temporary workers the entitlement to the same basic employment and working conditions as if they had been recruited directly.