We are currently recruiting for a well-established and Integral Public Sector organisation based in Wilmslow. We are currently looking for  experienced Call Handlers on a 6 month initial basis to join their existing team. There is opportunity to go permanent at the end of the contract, this is a full time role working Monday to Friday 9-5pm paying an hourly rate of £10.03ph.


About The Role:

· Working on the helpline team

· Making calls to organisation that haven’t paid fees

· Deal with enquiries from organisations offering guidance and advice on a helpline and maintain records

· Record data and information accurately on the systems

· Dealing with both inbound and outbound calls

· Seek advice from senior management with more complex issues

· Must be able to provide clear advice over the phone

· Apply legislation to a variety of circumstance both over the phone and in writing

Essential Skills & Experience

· Must be able to manage multiple cases at once

· Highly organised

· Excellent communication skills both written and verbally

· High attention to detail

· Confident to make outbound calls as well as receive inbound calls

About The Benefits

· Monday to Friday 9AM – 5PM

· Hourly rate of £10.03ph

· Weekly pay

· Immediate start

· Easily accessible via public transport

· Parking available close by

To Apply

If this sounds like a role you will LOVE, please send your CV to katie@jobwise.co.uk

We aim to respond to all successful applications within 2 days. If you haven’t been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest.


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